Privacy Policy

Confidential processing of personal data

Altiro Tents attaches the greatest of importance to its users’ privacy. We understand that your trust is our most important capital. This privacy statement (hereinafter referred to as the “Privacy Statement”) applies, among other things, to (i) our (hereinafter referred to as the “Website”).

You can visit our site, find out information about our services and read our blogs without providing your personal data.

If you do transmit personal information, we will treat it confidentially in accordance with the conditions below and the national and international legal rules.

Altiro Tents wishes to emphasise that it attempts to act at all times in accordance with (i) the Belgian Privacy Law of 8 December 1992 for the protection of privacy with respect to the processing of personal data.

This Privacy Statement includes, among other things, information about the personal data that Altiro Tents collects and the way in which Altiro Tents uses and processes personal data.

Please read this Privacy Statement in conjunction with Altiro Tents’s cookie policy.

Categories of personal data processed

The information you share with us may include personal data. “Personal data” is understood to mean all information relating to an identified or identifiable natural person (“data subject”); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Altiro Tents may collect and process the following personal data:

  • Surname:

  • First name:

  • E-mail address:

  • Telephone number:

  • Company name:

  • Information for correspondence with and from Altiro Tents

Altiro Tents also automatically collects anonymous information about how you use the website. For example, Altiro Tents will automatically log which parts of the website you visit, which web browser you are using, which website you were visiting when you accessed the website and what your IP address is. We cannot identify you on the basis of this data, but it enables Altiro Tents to issue statistics about the use of the website and to send more targeted communication.

For more information, see the cookie policy.

Goal of processing

If you share your personal data with us, it is included in our database with the goal of:

  • Improving the quality of our services and information;

  • Giving you tips and information about new developments in the world of IT;

  • Informing you about the services we offer;

  • Statistical purposes;

Permission for processing

If you wish to share your personal data on our website, you will be asked (by way of an opt-in) whether you want to give your permission for Altiro Tents to process this data. This permission is to be given by ticking a box stating that you give Altiro Tents permission to process your personal data for the aforementioned purposes. You have the right to withdraw your permission for processing at any time. However, the withdrawal of your permission will not detract in any way from the legality of the processing that occurred before you withdrew permission. If you wish to withdraw permission, you can do so by informing Altiro Tents of this at the e-mail address:

Disclosure of personal data to third parties

Altiro Tents will not disclose your personal data to third parties unless this is necessary in the context of the provision of services by Altiro Tents and optimisation of these services (for example, but not exclusively, maintenance work, payment processing, database management). If it is necessary for Altiro Tents to disclose your personal data to third parties in this context, the third party in question is obliged to use your personal data in accordance with the conditions of this Privacy Statement.

Notwithstanding the above, it is however possible that Altiro Tents will disclose your personal data to the competent authorities (i) if Altiro Tents is obliged to do so by law or in the context of legal proceedings or future legal proceedings and (ii) to safeguard and defend our rights.

In all other cases, Altiro Tents will not sell, lease or pass on your personal data to third parties, unless it (i) has obtained your permission to do so and (ii) it has signed a data processing agreement with the third party in question, which includes the necessary guarantees regarding confidentiality and conformity with the privacy of your personal data.

Storage of personal data

Unless a longer storage period is required or justified (i) by law or (ii) in order to comply with another legal obligation, Altiro Tents will only store your personal data for the period necessary to achieve and fulfil the goals described in the Privacy Statement under ‘use of personal data'.

Your rights

  • Right to information: If you wish to invoke your rights or have questions about the processing of your data, please contact;
  • Right of access: Users have the right to access the personal data that Altiro Tents may possibly have about you;
  • Right to rectification and completion or update of your personal data;
  • Right to erasure of your personal data;
  • Right to a restriction of the processing of your personal data;
  • Under certain circumstances, you have the right to ask Altiro Tents to limit the processing of your personal data.
  • Right to the portability of your personal data;
  • Right to lodge a complaint / protest about the processing of your personal data;

If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking on the “unsubscribe” button provided at the bottom of all e-mails from Altiro Tents.

Security of personal data

Altiro Tents is committed to taking the reasonable, physical, technological and organisational measures to ensure the prevention of (i) unauthorised access to your personal data and (ii) loss, abuse or alteration of your personal data.

Altiro Tents will store all personal data it has collected in the cloud (with a data centre or centres within the EU).

Cross-border processing of personal information

Altiro Tents guarantees that no transfer of personal data will take place outside Europe or the European Economic Area (EER).

Update to Privacy Statement

Altiro Tents can adjust and update the Privacy Statement at any time it wishes without prior notification by placing a new version on the website.

For this reason, it is most highly recommended to check the website and the page on which the Privacy Statement is displayed regularly, to ensure that you are aware of any changes. The date of the most recent version is always adjusted and can be found at the bottom of the Privacy Statement.

Other websites

The website may contain hyperlinks to other websites. Under no circumstances is Altiro Tents responsible for the privacy policy or privacy practices of any third party.

Questions and complaints

If you have any questions about the Privacy Statement or about the way in which Altiro Tents collects, uses or processes your personal data, please contact us:

  • By e-mail:
  • By post: Hoogeind 16, 2940 Stabroek
  • By telephone: +32 3 313 86 23

If you have complaints about the way in which Altiro Tents collects uses and/or processes your personal data, you may file a complaint with the Privacy Commission.

Privacy Statement Version: 03/03/2021